This month’s topic is culture change. You don’t need to have read the book, you can see her TED talk and bring your own stories of how to improve a company culture or work style.
In the midst of the UBER ‘Bro Culture’ crisis with founding CEO Travis Kalanick, the company brought in Harvard Business School professor Frances Frei – an East Coast antidote to a high-tech San Francisco bad boy’s club. Her book, Uncommon Service, co-authored with Anne Morriss, details how serving customers must co-exist with supporting employees and involving partners to pursue excellence. There are even ways to effectively scale these challenger cultures as companies grow, or effect change in large enterprises, not just retail stores.
Join members of the Conscious Capitalism community to discuss culture and impact in this lively discussion, led by Lisa Whited of the Portland ME Conscious Capitalism organization and David Wallace of the Boston Chapter of Conscious Capitalism.
David is the founder of Gamechange LLC and has been developing content and brand initiatives for innovative companies and non-profit groups looking to engage audiences and achieve key objectives for more than 20 years. He works with both strategy and digital transformation team leaders, primarily in emerging tech and B2B companies. Previously, he was a business reporter with Reuters, The New York Times and The Philadelphia Inquirer, and has taught news reporting at Emerson College and Boston University.
Powered by a passion for improving workplaces and processes, Lisa works with leaders who want to make positive change for their people and for the planet. She is founder and chief transformation officer of Workplace Transformation Facilitation. And, she is striving to reduce the abysmal Gallup Poll statistic that found 70% of people are disengaged at work.
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